Terms & Conditions

Under the Act and even more so under the GDPR you have a number of Rights which we have outlined below:

Right of Access

You are entitled to access your personal data so that you are aware of and can verify the lawfulness of the processing. This is achieved through the mechanism of Subject Access Rights (SAR) and you have the right to obtain:

• Confirmation that your data is being processed;

• Access to your personal data (a copy); and

• Other supplementary information, which corresponds to the information in this privacy notice.

Identify Verification

To protect your personal data, Broker For Energy will seek to verify your identity before releasing any information, which will normally be in electronic format.

Right of Rectification

You are entitled to have personal data rectified if it is inaccurate or incomplete. Cut My Utility Bills will respond within one month of your request. In the unlikely event Broker For Energy does not take action to the request for rectification, Cut My Utility Bills will inform you of your rights to complain or seek judicial remedy.

Right of Erasure

You may request the deletion or removal of personal data where there is no compelling reason for its continued processing. The Right to erasure does not provide an absolute ‘right to be forgotten,’ especially once the processing is based upon a contract. However, you do have a right to have personal data erased and to prevent processing in specific circumstances:

• Where the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed;

• When you withdraw consent (and this is the basis of processing);

• When you object to the processing and there is no overriding legitimate interest for continuing the processing;

• The personal data was unlawfully processed;

• The personal data has to be erased in order to comply with a legal obligation.

   

  Right to Restrict Processing

  
  Under the Act, you have a right to ‘block’ or suppress processing of personal data. The restriction of processing under the GDPR is similar. When processing is restricted, Cut My Utility Bills is permitted to store the personal data, but not further process it. In this event exactly what is held and why will be explained to you.
  
  Right to Data Portability

   

  You may make a request to obtain and reuse your personal data for your own purposes across different services. This allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability. The Right to Data portability only applies:

• To personal data you have provided to Cut My Utility Bills

• Where the processing is based on your consent or for the performance of a contract; and

• When processing is carried out by automated means.

  
  In these circumstances Cut My Utility Bills will provide a copy of your data in CSV format, free of charge, without undue delay and within one month. If there is a delay to this, you will be informed.
  
  Right to Object
  
  You have the right to object to:

• Processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);

• Direct marketing (including profiling); and

• Processing for purposes of scientific/historical research and statistics.

   

  Broker For Energy do not participate in the first and third activities, however Cut My Utility Bills does conduct marketing activities as explained above.

   

  Automated Decision Making and Profiling.

  Broker For Energy does not employ any automated decision-making or conduct profiling of Data Subjects. However, if you have consented to be held on our Customer Relationship Management (CRM) data base we may periodically send you marketing information so that you are informed of upcoming events, business updates and information about and pertaining to Cut My Utility Bills. These will be automated but they do not involve automated decision-making or profiling.